mojira.dev
MCL-22196

The launcher cannot create profiles and cannot see the game of people who got java mine craft in the June 7 event

I found that the separate minecraft windows I purchased before did not receive minecraft java now, and the same goes for the official website. I found minecraft java but could not create a file before. The solution for others is to go to the official website to create a file, but my account official website also It shows that I don't own it, I bought a new bundle of minecraft in my other account for this, but it also shows that I have not purchased mnecraft java, but sometimes it also shows that I have it but still can't create a file, in both accounts minecraft windows, both are show possession

Linked issues

Comments 1

Contact Mojang support about a refund assuming you have the correct log-in information.

Thank you for your report!
We're tracking this issue in MCL-20496, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

migrated

(Unassigned)

Unconfirmed

Retrieved