Launcher fails to open after a while with no error codes, and requires a full uninstall and reinstall to fix
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Have you tried to install Launcher from the minecraft.net website/MS store?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here?
Do you have enough free space on your disc drive?
Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
Please also try to boot Launcher 'as Administrator'.
This ticket will automatically reopen when you reply.
Reporter: ritsutiger
Assignee: (Unassigned)
Created: 2022-08-16T15:01:00Z
Updated: 2025-03-05T03:36:47Z
Resolved: 2022-08-17T07:52:39Z
Confirmation Status: Unconfirmed
Labels: launcherProblems
Retrieved 2025-09-15T13:28:16Z
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Have you tried to install Launcher from the minecraft.net website/MS store?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date?
Have you tried to re-registering MS store as written here?
Do you have enough free space on your disc drive?
Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
Please also try to boot Launcher 'as Administrator'.
This ticket will automatically reopen when you reply.