I'm sorry that the attachment image is so big, when I dragged it onto the window it just came out really big. I don't know how to fix it.
I also don't know if this is my fault, or if it's my OS's fault. This has never happened to me before, so I don't know if it's like an issue related to an expired session, or if I just never closed the launcher window for so long it just gave up, because I'd normally leave my Minecraft Launcher window open all the time so when I need to use it I can just open it in a split second. My only question is: Does that relate to what I assume is an expired session (me leaving the window open all the time)?
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?
Do you have enough free space on your disc drive?
Are your graphic card drivers up-to-date? Please check for updates regardless.
Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with more in-depth repro steps?
Please also upload launcher_log file from .minecraft folder.
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