I activated the key with the minecraft edition of Java and Bedrock edition. By clicking on the play button, it is highlighted that you need to create a game nickname. By clicking on the button, the error "Failed to create profile" appears, I also tried to do it on the site. I also tried to do it on my laptop and tried to do it on my phone even via the mobile Internet. The launcher knocks out an error on the website, the button just doesn't work. Although there is a game on the account and there were no problems with Bedrock Edition. Problems only with Java. (I watched the xbox permissions, did a reset of the microsoft store and other things) Nothing helps.
Thank you for your report!
We're tracking this issue in MCL-20496, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.