mojira.dev
MCL-22785

I am being forced to migrate from a microsoft account to microsoft account

when I enter the launcher, I am forced to migrate from a microsoft account to a microsoft account.

the modded version I was using has nothing to do with this

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Comments 3

This report should be reported under the MCL project

Hi there! 

Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue happen on the release version of the Launcher?

  • Does this issue happen on Un-modded version of the Launcher? (Please check)

  • What happens when you click 'Get started' button and move on with the migration?

  • Does this issue occur on Windows 10/11 version of the Launcher or Windows 7/8 version?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? (Please check)

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)? 

  • Do you have enough free space on your disc drive?

  • Have you tried installing the Launcher on a different drive?

  • Are your graphic card drivers up-to-date? Please check for updates regardless.

  • Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

This ticket will automatically reopen when you reply.

TreeStump120975

(Unassigned)

Unconfirmed

Retrieved