Hi, I'm having problems installing the launcher.
It doesn't install! when I went to check if there was something in the .minecraft folder, I found a file called laucher_log.txt with the following attached message.
I saw a lot of videos on YouTube about this error, but I already did everything, repair and reset the launcher, reinstall it in the minecraft store itself, delete the .minecraft folder, install it on the minecraft.net site.
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Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on Windows 10/11 version of the Launcher or Windows 7/8 version?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?
Do you have enough free space on your disc drive?
Have you tried installing the Launcher on a different drive?
Are your graphic card drivers up-to-date? Please check for updates regardless.
Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us video of this issue?
This ticket will automatically reopen when you reply.