IT AFFECT ALL MY PURCHASE VERSION.
I am Migrator user.
It said unable detect my purchase version.
Sometime unable verfiy my account detail.
need restart the launcher multiple times, always need to try 7~8 time by reseting token on launcher.
skin not applied if failed to detect my account. game crash randomly when failed to detect skin.
This issue happen since Nov 2022 , havent fix until today. Its start annoyed me to play minecraft. Desperately my kids keep asking why unable to laod skin , account , failed to join others host (because of failed account detected)
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1. Occur of my device , WIN10 22H2.19045.2486 , WIN10 Launcher. It start problem after Bedrock and java merge together.
2. Yes I logged in all xbox app , ms store & launcher.
3. Yes , I tried all , Reloggin , Clean WStore , Clean reinstall minecraft launcher , etc etc etc.
4. Yes xbox app 2212.1001.41.0 , xbox console companion 48.89.25001.0 , xbox gamebar 5.822.11281.0 , xbox live 1.24.10001.0
5. Yes I do 2TB still have another 600GB left would it enough?
6. I dont think login issue related to 'installation location' default location as C Drive. on default path.
7. I dont think graphic card driver related hit the 'verify account' issue.
8. No I use direct my Malaysia , TM UNIFI ISP. no VPN applied.
9. Yes I do.
about Xbox identity Provider , Xbox live in game experience , Gaming Service. this 3 app uninstall it own after windows update and replace with xbox app , xbox console companion , xbox gamebar , xbox live. There is no button to download after Win update to 22H2
The launcher was open never closed. but it happen every few minute , it happen randomly ... by refreshing page , once game start it back to default. it also reset my 'ACCOUNT' skin to default steve.
one more thing to be confirm. Almost 90% The launcher unable verify my minecraft licence.
theres 10% chance sometimes bearly works after several restart and reset the token on advance setting
I do use 4 device on diffrent AREA/HOME to test the minecraft. its happen to all devices. So I exclude it was the windows issue.
I tested on New Clean install Windows with 22H2 Installer. it was same issue happen.
Thank you for your report!
However, this issue is Invalid.
Your game, launcher or server is modified.
If you can reproduce the issue in a vanilla environment, please recreate the issue.
Any non-standard client/server/launcher build needs to be taken up with the appropriate team, not Mojang.
Any plugin issues need to be addressed to the creator of the plugin or resource pack.
If you have problems on large servers like Hypixel, please contact them first as they run modified server software.
Quick Links:
📓 Bug Tracker Guidelines – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on Windows 10/11 version of the Launcher or Windows 7/8 version?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?
Do you have enough free space on your disc drive?
Have you tried installing the Launcher on a different drive?
Are your graphic card drivers up-to-date? Please check for updates regardless.
Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Do you use VPN or any of the incompatible software on machine you try to log-in?
Could you provide us with video or screenshots of this issue?
Please also install necessary add-ons:
Xbox identity provider: https://aka.ms/XboxIdentityProvider
Xbox live in game experience: https://aka.ms/XboxLiveInGame
Gaming Services: https://aka.ms/GetGamingServices
This ticket will automatically reopen when you reply.