While playing Minecraft after launch with Minecraft launcher, Minecraft Launcher often turns displaying black background only.
Because it has been what happens when I notice, I don't know the situation how cause; and I cannot provide more details.
Launcher when this problem occurs
Attachments
Comments 2
Hi again!
Please do answer these:
Could you provide us with launcher_log file from your .minecraft folder?
Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Also please disable all of the overlays like: Discord, Nvidia (or other graphic cards) overlay + be sure to turn off all of the program which can affect graphic settings like programs which read temperatures and cpu/gpu load.
This ticket will automatically reopen when you reply.
Hi there!
Could you answer few questions regarding this issue, it will help with the investigation:
Does this issue occur on Windows 10/11 version of the Launcher or Windows 7/8 version?
Are you logged in in both Xbox app, MS store, and Launcher with the same MS account?
Have you tried signing out of all your Windows Apps, and the signing in again?
Is your Windows and associated apps (Xbox app, MS store) up-to-date (check for updates regardless)?
Do you have enough free space on your disc drive?
Have you tried installing the Launcher on a different drive?
Are your graphic card drivers up-to-date? Please check for updates regardless.
Could you provide us with launcher_log file from your .minecraft folder?
Please also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Do you use VPN or any of the incompatible software on machine you try to log-in?
This ticket will automatically reopen when you reply.