mojira.dev

Due to the new launcher update, which I have already reported gave me problems, once I was able to start the launcher it appears that the game is not "purchased". From what I saw and read on the internet, it shouldn't affect the merger of both games, it should be free, but it directly sends me to buy or play the demo, it doesn't let me play as normal, it doesn't give me the option. My Skin has disappeared from the skin storage, as if I didn't have the game purchased, I don't know who to contact, since all Mojang emails do not allow a response, I migrated from gmail to a microsoft account on December 11, 2022 I do not understand what has happened nor do I know how I have to solve it, I need someone to help me or advise me. Thanks in advance.

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Comments 2

[Mod] turbo

Thank you for your report!
We're tracking this issue in MCL-21713, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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migrated

I actually had the same problem and already "created an issue" so since this case seems resolved - can you update whether you have your skin and can play the game already or not?

migrated

(Unassigned)

Unconfirmed

Retrieved