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MCL-23319

Minecraft Legends Pre-sale FAQ link doesn't work when language isn't set to English

The Minecraft Legends Pre-Sale FAQ link (https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) does not work if the language is not set to English (e.g. https://minecrafthelp.zendesk.com/hc/en-us/articles/12548220427021) prior to opening.
This is an issue due to WEB-6162, as there is no way to change the language back to English other than catching the link before the 404 error and changing it manually, and the 404 error gives no indication that this site only works in English.

Steps to Reproduce:

  • Make sure your Minecraft website is set to a language that is not English.

  • Open the launcher and go to the Minecraft Legends tab.

  • Find the send answer on the FAQ page.

  • Click on the link.

→ ❌  The redirect to https://help.minecraft.net/hc/en-us/hc/de/articles/12548220427021 ends on a https://help.minecraft.net/hc/en-us/notfound page.

Observed Behavior:

The clicked link returns an invalid page, leading to a 404 error.

Expected Behavior:

The clicked link leads to a valid page, or the language is reset to English by default, without you getting a 404 error.

Linked issues

Attachments

Comments 2

Hi!

I don't think that is the issue with Launcher, but as you said the website.

Launcher sends user correctly to website it is designed to send and from there on it is WEB-6162

The website interprets the language selection, not the Launcher.

 

Hi again! I've come to the same conclusion after some testing, that it's a WEB-exclusive problem that redirects don't work due to the underlying issue of WEB-6162. Feel free to close the ticket and mark it as duplicate, as it's just another effect of WEB-6162 manifesting itself in the launcher.

[Mod] turbo

(Unassigned)

Unconfirmed

Retrieved