mojira.dev
MCL-24463

The launcher wouldn't let me change skin and suspended me from Java temporaly.

At first, the launcher wouldn't let me change skin and say "an error has ocurred". Now the problem has increased, I can't even see the skins that I have saved there and it keeps spamming a message saying that there was an error and I couldn't connect to the servers.

Also, because I tried to spam the "Use skin" button to see if with luck i could change of skin (action that didn't work) I got suspended in Minecraft Java for 11h?? (I'm guessing that, that is the reason, idk what else could be, I did scan my computer with 3 dif antiviruses just in case [cuz of the 2nd part of the suspension msg] and all said that I was clean)

Edit: Also, I'd like to mention that when I was able to at least see my skins, my capes were constantly appearing and dissapearing, and now I can't log in on Minecraft.net either. I tried to log in another device, and it didnt let  me there either.

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Hi!

As for the suspension, please contact Mojang Support.

On the other issue:

Can you please upload launcher_log file from .minecraft folder?
Also uninstall the Launcher, delete .minecraft folder (copy its content elsewhere before deletion) and then reinstall, restart your computer. Then please try to boot the Launcher.
Please also try the Legacy Launcher from minecraft.net https://www.minecraft.net/en-us/download

This ticket will automatically reopen when you reply.

Thanks for the update! I'm going to close this ticket for now, and if this happens again, please create a new ticket with the requested information and mention this one for reference. 🙂

Angelino123

(Unassigned)

Unconfirmed

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