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MCL-24970

My launcher says "Sorry we cant verify your products check your network connection" when i still connected to internet

Good afternoon, I hereby contact you to make a complaint or see if there is a possible solution for my launcher, because the moment I wanted to play minecraft java edition, my launcher got a message of sorry, we cannot verify the products you own. , please connect to the internet.

And when playing without connection minecraft java if I load the normal skin as if I were online, but when I want to enter a multiplayer server it asks me for an error when starting session that I need to restart the launcher, they can give me a solution to my problem , I play on a laptop with windows 10

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Comments 1

Please see if community support can resolve your issue. Feel free to @ me in the community-support channel there.

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Angel Rubén Rodríguez Blanco

(Unassigned)

Unconfirmed

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