I just bought Minecraft for my kids. I downloaded it. The launcher opened. It has a Play button at the bottom. I hit it. I expected to play minecraft. The launcher closed, and reopened. Over and over. Disappointed kids.
The Development Console readout is attached. What kind of program expects my kids to be able to read this? I program better stuff than this.
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migrated
kumasasa
Duplicate of MC-1905
kumasasa
Addionally your graphics card driver is outdated, see MC-14051
migrated
Is this the sort of customer service I should expect? Your first email said
you solved the problem for someone else, but didn't tell me what to do to
solve the problem. Then you tell me "additionally" (additional to what???)
that my card driver is outdated.but that's obviously not the problem with
your launcher. I'm stopping payment on my card.
kumasasa
I'm sorry ?
This site is a bug tracker, and your issue was identfied as already reported in (the still unresolved) MCL-1905
That your graphics card driver is outdated or even your graphics card being inable to run Minecraft was just a hint. Please read MC-14051,
For customer / technical support please use the Mojang Support Center.