[MCL-25609] Failed to find installed product

I have Minecraft: Bedrock Edition installed, but when I go to Minecraft Launcher to update it, it said failed to find installed product even though I installed Minecraft: Bedrock Edition already.

Environment

Windows 11

Linked issues

duplicates 1

MCL-23791 "we cannot verify the products you own" error message when trying to play the game Reopened

Comments 1

[MOD] Greymagic27 2025-07-23T17:27:59Z

We do not have enough information to find the cause of this issue.

Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
If you are on Mac (Mojave or later), you can use Shift+Command+5 to open a built-in app for recording your screen.
In case you don't have a program to record videos, we recommend using the free recording software OBS.
In case the resulting video file is too large to be uploaded to the bug tracker directly, please upload it elsewhere (e.g. as unlisted video on YouTube) and link to it here.

Please attach the full launcher log found in minecraft/launcher_log.txt.

This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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