mojira.dev
MCL-25973

unable to verify what products I own.

It’s telling me to check my internet connection, I have full bars of wifi. I want to be able to play the games I payed 45 some dollars for but it will not let me.

Comments 2

same with me its so frustrating

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket by providing a link.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
πŸ““ Bug Tracker Guidelines – πŸ’¬ Community Support – πŸ“§ Mojang Support (Technical Issues) – πŸ“§ Microsoft Support (Account Issues)
πŸ““ Project Summary – ✍️ Feedback and Suggestions – πŸ“– Launcher Wiki

Chloe

(Unassigned)

Unconfirmed

Retrieved