mojira.dev
MCL-25974

I cant log in my Account and insert my Code for the game because i always get a error on your website

I played yesterday and everything was fine. Today I only could play offline and when i tried to go in my server i got a notification that my launcher isnt connected to the internet.

I tried to log in my account again but now i cant start the game at all. I have to buy it or insert the code which i got from my purchase. But when i try to summit the code i get to a website which doesnt function.

I play on Java with Version 1.21.8

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Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket by providing a link.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support (Technical Issues) – 📧 Microsoft Support (Account Issues)
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Launcher Wiki

Nicole Frei

(Unassigned)

Unconfirmed

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