Hello, I have a problem
I can't launch the Minecraft launcher because it says 'the game has crashed' and 'error code: (0xc0000005)'. I tried EVGERYTHIN I found on the internet and nothing works. I even reset my PC to factory settings, I don't know what to do anymore.
1 - screenshot of the problem
2 - screenshot of what my Minecraft game files look like after reinstalling following a format
Best regards and I look forward to quick assistance
-LisiaraTyna
Environment
A format was done, RAM scan - no damaged files, uninstalling and reinstalling - no change, file repair - no change,
Attachments
Comments 2
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Hey, please attach the launcher logs if possible
%AppData%\.minecraft\launcher_log.txt%AppData%\.minecraft\launcher_cef_log.txtAlso just to confirm, Is this happening on a fresh Windows user account, or only on your main account?