Minecraft Launcher says it's connected to my Microsoft account but it says that I have not purchased the software, even though I have. I have just installed the launcher on my new computer, and was playing on my old computer earlier. There is a warning that says: "We were unable to verify what products you own. Please check your internet connection." At the bottom of the screen, there is another warning: "On no! Something went wrong, and we couldn't connect to the Minecraft services. Please connect to the internet to refresh your offline access. Try again". When I click the “try again” I just get the same message. The internet connection is good, I’m using it to send this report
Environment
Windows 11
Hi!
Thank you for your report!
We're already tracking this issue at MCL-23791, so I will resolve and link this ticket as a Duplicate.
I suggest also to browse through the main issue for potential fixes.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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