Hello,
I am experiencing an issue that prevents me from playing Minecraft, both vanilla and modded (via CurseForge).
When launching the game, I often receive the following message:
“We were unable to verify what products you own. Please check your internet connection.”
In some cases, the launcher allows me to click Play, but then fails with this error:
Failed to download file
Name: lol_us.json
URL: https://resources.download.minecraft.net/79/79832394fe5dd03e563ee1ef964090fa3110a716
Error details: schannel: failed to receive handshake, SSL/TLS connection failed
Filename on disk: 79832394fe5dd03e563ee1ef964090fa3110a716
Path: C:\Users\duart\curseforge\minecraft\Install\assets\objects\79\79832394fe5dd03e563ee1ef964090fa3110a716
Exists: NonexistentThis issue happens consistently and makes the game unplayable.
Additional information:
Internet connection is stable and working normally
The issue occurs with both official Minecraft launcher and CurseForge
Minecraft is properly installed and I own the game
Windows system date/time is correct
Could you please help me understand what is causing this SSL/TLS handshake failure and how I can fix it?
Thank you in advance for your support.
Linked issues
duplicates 2
Comments 2
Hi!
Thank you for your report!
We're already tracking this issue at MCL-23791, so I will resolve and link this ticket as a Duplicate.
I suggest also to browse through the main issue for potential fixes.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I experience a pretty similar issue, where it says I need to buy the Game, although i already bought it and the receipt is still on my Microsoft account.
I logged out and back in again, nothing changed.