mojira.dev
MCL-26382

Unable to Verify Owned Products / Failed to Download File (SSL/TLS Error)

Hello,

I am experiencing an issue that prevents me from playing Minecraft, both vanilla and modded (via CurseForge).

When launching the game, I often receive the following message:

“We were unable to verify what products you own. Please check your internet connection.”

In some cases, the launcher allows me to click Play, but then fails with this error:

Failed to download file
Name: lol_us.json
URL: https://resources.download.minecraft.net/79/79832394fe5dd03e563ee1ef964090fa3110a716
Error details: schannel: failed to receive handshake, SSL/TLS connection failed
Filename on disk: 79832394fe5dd03e563ee1ef964090fa3110a716
Path: C:\Users\duart\curseforge\minecraft\Install\assets\objects\79\79832394fe5dd03e563ee1ef964090fa3110a716
Exists: Nonexistent

This issue happens consistently and makes the game unplayable.

Additional information:

  • Internet connection is stable and working normally

  • The issue occurs with both official Minecraft launcher and CurseForge

  • Minecraft is properly installed and I own the game

  • Windows system date/time is correct

Could you please help me understand what is causing this SSL/TLS handshake failure and how I can fix it?

Thank you in advance for your support.

Linked issues

Comments 2

I experience a pretty similar issue, where it says I need to buy the Game, although i already bought it and the receipt is still on my Microsoft account.

I logged out and back in again, nothing changed.

Hi!
Thank you for your report! 

We're already tracking this issue at MCL-23791, so I will resolve and link this ticket as a Duplicate

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Duarte

(Unassigned)

Unconfirmed

Retrieved