mojira.dev
MCL-26664

Trouble on payment and Launcher

So, I tried to file a complaint with the Minecraft. But when I login, it says I’m login though it’s not showing me that I’m logging in. I to put video evidence. Second thing is that it says I have to rebuy it while I bought it months ago and it also, I’m offline while I’m clearly ONLINE. So, at this point I’m confuse. Am I supposed to rebuy it? Or am I supposed to not play. Because both options clearly work with me.

Environment

Why do I need to rebuy it while I already bought it months ago. Why can't I even login into my Minecraft account on my Microsoft account? Why am I offline while I'm clearly not offline.

Linked issues

Attachments

Comments 5

Thank you for helping us improve Minecraft! We saved your files:

[media][media]

Hello Clent,

This issue has already been raised and it's a duplicate of; MC-26627

I'm experiencing the same error today.

Hi!
Thank you for your report! 

We're already tracking this issue at MCL-26627 , so I will resolve and link this ticket as a Duplicate. 

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

Quick Links: 
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Clent

(Unassigned)

Unconfirmed

Retrieved