Minecraft worked like a champ for years. Then last week it gets stuck on the red loading screen. After a dozen tries closing and launching the game, I kept getting the same results.
Online forum user recommended uninstalling and reinstalling. After I uninstalled I went to PS4 store to re-download and got the following message: “you are not able to purchase this product for the following reason(s): you have already purchased Minecraft: PlayStation4 Edition” This is true. However, I cannot find out where to download the game again. I've searched the store and this is all I get.
I would greatly appreciate any help you can provide. Thank you.
Related issues
Comments
migrated
[Mod] Umija5895M
Thank you for your report!
We're tracking this issue in MCPE-84790, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Mojang Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
Duplicate of MCPE-84790. Please search for bugs before reporting (at the top right corner).