mojira.dev
MCPE-102104

PS4 with Bedrock: stuck on red loading screen

I checked the PS4 and Minecraft for updates, both said they were the latest versions.

When we try to start Minecraft, it gets stuck on the red loading screen indefinitely.

When I look in the PS store, it tells me that I can buy Minecraft, but we already bought it years ago, so I'm nervous to uninstall it. 

All other apps and games work on the PS4 without issue, and I was able to upload all of the kids' Minecraft stuff onto the PS Plus storage cloud. 

Any idea what to try? Thanks.

Related issues

Comments

kiizde

Thank you for your report!
We're tracking this issue in MCPE-84790, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

migrated

(Unassigned)

Unconfirmed

PlayStation

1.16.61 (PS4)

Retrieved