My son and I were playing a game together, he is 8. He has worked so hard to get all diamond tools and armor, then the netherite update came and we upgraded everything on a game together. Well... after we were done he saved and quit. Went to start the game tonight and all his inventory was gone. So now he doesn't want to play anymore, he said why play a game that looses all your stuff after you work so hard. So that's where I'm at. Hopefully there is fix for this were we can get everything back, there was alot of effort put forth to get where he was and its an issue that needs resolved.
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My sister dealt with this once on PS4 Bedrock Edition. Luckily, she didn't have anything too valuable. It is a relatively rare bug, but I highly recommend everyone to keep back ups of his worlds. If someone plays on PS4, he can use a USB device, but I'm not sure for any other devices.
[Mod] Umija5895M
When this happened did he restart at world spawn with 0 experience (as if he were a new player)?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information.
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I've had the same issue as you twice now. I just had it today. I didn't see any other world changes, but I was missing an enchanted diamond pickaxe from my inventory. Last night I logged out with the diamond pickaxe, and I logged in today on a different computer and it was gone. I went back and tried to log in again and it didn't work.
Not sure if exactly the same issue, but when I logged in I still had nine experience and was in the same place I had been when I logged out (in my house, not near a bed). The last time I had this happen it was the same thing, except I lost an enchanted diamond sword and all my armor.
Are you on realms or just a normal world? I am on a realm, and today it does look like there was an update so maybe something with that? Other people also logged on the realm since I logged off (they logged in on xbox), but the time it happened with a sword nobody else had logged on.
Hopefully can be fixed, but yeah does look like it is pretty rare. I feel for your son though. I felt a bit the same way haha, so I don't blame him.
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Possibly related to your issue. I had the same issue again (second time) today, but instead spawned in as if I had died/was near my bed and lost all experience as well. So yeah. Unfortunate that I am playing on a realm as going back to a backup would undo others progress, but seems like the bug happens both ways. Anyone know of a cause of this/how to prevent it from happening?
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A work around could be backing up your daily progress on a USB storage device or through another storage method so that you can go to that back up if this bug happens as you log in, but I'm not sure if it could work that way for Realms. I play on PS4 (no Realms), and when it happened to my sister, she was still at the same position as when she had logged out. It seems to be more common and complicated on Realms, though.
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Yeah thanks for the suggestion! Restoring it to a backup does seem to fix it, luckily the realms have auto backups so when it happened to my brother this morning we were able to fix it. I also managed to duplicate the bug. It for sure is something to do with switching platforms/when logging out. How I duplicated it was by playing on Xbox with my brothers account, moving his tools to a chest right before logging out, logging out, and leaving the game etc. Then I logged in on my account on my Windows computer onto the realm, and played for a while without him. My brother then logged in and we were both online after I had been playing for some time and his stuff was gone-not in his inventory or his chest. The rest of the world is the same, anything built even before logging out seems to be fine. Haven't managed to duplicate the items disappearing from my inventory (both entire inventory and just some things) yet but yeah the chest one I am able to recreate. For now will try to back up as best we can, but unfortunate as we often play when each other are not on the realm so this is a bit of a game breaking glitch. Anyone else having this/any idea how it happened on the non-realm? I almost wonder if the glitches are separate, or maybe it has more to do with logging out than switching platforms?
*edit he spawned in the same place he logged out in, had the same xp as well.
Avoma
Duplicate of MCPE-55815.
[Mod] Celesian
Thank you for your report!
We're resolving and linking this ticket forward as a duplicate of MCPE-55815, as that ticket contains more detailed information and/or has already been triaged by Mojang.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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