So i was trying to change my skin on xbox and my stuff aint there

I go to owned skins nothing is there i go to my packs nothing is there marketplace wont load but i can connect to my freinds world i seen this posted before but it says fixed its obviously not or i wouldnt be posting iplay this on Xbox one btw another thing i try to go to marketplace it wont load and in the skin creator none of the clothes or other expressions show up im tired of seeing the report say fixed when it ain't!
I cant drop my screenshots om microsoft edge!
But i have screenshots