mojira.dev
MCPE-106589

Cannot access Marketplace, Realms or Servers

A few weeks ago, my minecraft worked perfectly...no issues accessing online content.  Now, I cannot access the Marketplace (times out), no access to Realms, no servers access.

We've run through all the network tests and there are no issues with the network.  My son's switch is able to play just fine on minecraft, and we are on the same network.  

Yes, we have a family Nintendo online account and it is still active.

HELP!!

[media]

!!

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UPDATE: Minecraft doesn't seem to recognize my Nintendo online account, and won't let me access anything.  All my other games recognize the Nintendo online account...minecraft is the only one that isn't recognizing it,

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UPDATE: Minecraft doesn't seem to recognize my Nintendo online account, and won't let me access anything.  All my other games recognize the Nintendo online account...minecraft is the only one that isn't recognizing it,

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UPDATE: Minecraft doesn't seem to recognize my Nintendo online account, and won't let me access anything.  All my other games recognize the Nintendo online account...minecraft is the only one that isn't recognizing it,

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I had this same issue on my iPhone bedrock. Solution: going to the screen that logs you out of your Microsoft account - logout. Then quit/reset and go back to that screen to log in. This solved it for me. I noticed during these steps that although it showed my username on the top of the screen, that the username “Steve” was somehow showing on the login - so logging out etc then actively logging back in to my Microsoft account fixed things.   

[media]
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I had this same issue on my iPhone bedrock. Solution: going to the screen that logs you out of your Microsoft account - logout. Then quit/reset and go back to that screen to log in. This solved it for me. I noticed during these steps that although it showed my username on the top of the screen, that the username “Steve” was somehow showing on the login - so logging out etc then actively logging back in to my Microsoft account fixed things.   

[media]
migrated

I had this same issue on my iPhone bedrock. Solution: going to the screen that logs you out of your Microsoft account - logout. Then quit/reset and go back to that screen to log in. This solved it for me. I noticed during these steps that although it showed my username on the top of the screen, that the username “Steve” was somehow showing on the login - so logging out etc then actively logging back in to my Microsoft account fixed things.   

[media]
[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-88185, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-88185, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-88185, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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(Unassigned)

Unconfirmed

Nintendo Switch

Nintendo Switch OS version 10.2.0

1.16.100

Retrieved