Hello, I've discovered a game-breaking bug within Bedrock Edition that completely shuts down my console. I'm not sure exactly what happens, but I'm no longer able to even launch the game. Everything would become a solid dark grey texture, flat and without shading while the audio stuttered, followed by the chime of my Xbox One X console powering off. I'm certain that the shutdown is not the result of overheating, as such an event is followed by an error message upon the next startup and my console is well-ventilated and clean. The crash would always happen in Creative, on an Infinite World with no texture packs or any other external content active. Completely Vanilla. I've attempted to reinstall, restart (several times, thanks to this major issue), clearing the cache, all of the usual stuff. Not a single other game in my library (and I've quite an extensive library) has this issue, so I'm more than convinced that the problem lies on your end, Mojang. I'm confident that your brilliant minds can collaborate to solve this problem quickly.
I look forward to both a response and/or a solution.
Thanks!
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Thank you for your report!
We're tracking this issue in MCPE-53665, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues in Discord or Reddit