I have purchased Minecraft bedrock edition on my Microsoft account and have owned it for a few years now. I logged on recently and it says that I have the beta version of the game and to purchase the full version of the game in order to access all its features. However, when I go to my games library on the Microsoft Store and the Xbox app, it already says that I own the game. I checked my achievements screen in the game and it says that I have 15 hours played and numerous achievements already unlocked. Any help here would be appreciated. I have tried re installing, and signing out of my account, and signing back in. I cannot seem to figure out where the issues lie. I am certain that the game is on this account as the Microsoft store says that I already own the game. Please help. Thank you
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I thought I had this issue when attempting to update to 1.16.200 that broke my game (MCPE-109870), have you clicked on the gray 'ellipsis' button next to the blue 'Play' button? I think that's where I found the update option in the Store.