I have three Kindle Fire tablets with Free Play for my kids. For over a year they were all signed into my Microsoft account and they were all able to play at the same time. About a month ago, the tablets were all signed off and whenever I try and sign them back in I don't have the option to pick an account and I get an error. My Microsoft account still works on the computer and Xbox, but I tried creating new accounts for the tablets anyway. However, the sign in screen never comes up. Microsoft and Xbox support sent me to Mojang support who sent me here.
Linked issues
Attachments
Comments 3
Thank you for your report!
We're actually already tracking this issue at MCPE-106524, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're actually already tracking this issue at MCPE-106524, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki