After a month, I STILL can't buy Realms on PS4. I've contacted Sony and they don't even know what the problem is when I get the WS-43689-0 error. Since I'm a PS Plus member on the PS4 and I can buy anything on the PSN Store except for Realms, I suspect it's not Sony, but on Mojang's end. I've tried everything: re-installing game, used a different PSN account, re-built PS4 database, deleted caches on Saved Application Data to clear up data on Minecraft, used my little brother's PS4 to try and buy Realms with my Microsoft Account (still got same WS-43689-0 error,) made sure I have money on my wallet on the PS4 funds, and more I can't remember. I mean, I've tried everything. I know you guys are busy with other things, but I would really appreciate a little help on trying to get Realms on the PS4. Please help. Thank you.
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Thank you for your report!
We're tracking this issue in REALMS-6154, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit