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REALMS-6154

PlayStation get error WS-43689-0 when try to purchase Realm subscription

I'm trying to purchase a realm plus subscription so that some of my friends can play it, I'm on ps4 and when trying to buy it, the following pops up, "An error has occurred." I don't what to do about it. I tried deleting and reinstalling it. Unlinking my account and Relinking it, but nothing works. Tried searching for results online but nothing came up helpful, Idk what to do

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The Mojang team has said on Twitter that they are working on this

@Owen Driscoll, I would like link to that, please! I tried looking for it. Thanks

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

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