Hi, I made a report about the issue on my minecraft that got stucked on red screen after the Mojang Logo, but it says there on the status it has been "resolved" yet everything is still the same and I still can't open my Minecraft properly . . please help

This problem has been going on for a long time for some people, and the fact that we paid for the product and the amount of time it took for us to get the fix is unnecessary