When I click on the "Sign In" button, I receive a pop-up saying "Save purchases to a Microsoft account?" with two buttons, "Save to Microsoft Account" and "Leave on Device", referring to Marketplace purchases. If the first button is selected, a popup titles "Failed to login" and you're left with the original popup. If the second button is selected, the login failure popup appears and closes out the original popup. This issue leaves me unable to sign into my microsoft account, access my skins and other marketplace purchases that I have made at other times.
Comments 3
Are you still having this issue in 1.16.210? If so, what is the exact message shown now (or just attach a new screenshot)?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Tickets that do not contain enough information may be closed as Incomplete.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
This is what I did to fix this on my device
https://bugs.mojang.com/browse/MCPE-106589?focusedCommentId=887289&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-887289