mojira.dev
MCPE-114998

minecraft marketplace we're unable to connect to the marketplace. Maybe check your internet connection

On one Xbox Live accounts I am getting this error on the Minecraft Marketplace (minecraft marketplace we're unable to connect to the marketplace. Maybe check your internet connection)  I can switch to any of my other Live accounts and they are able to access the marketplace so I know it is not my internet connection.  I contacted MS and they said to file a ticket here as they can not see any issue with the Live account.  The issue persists across multiple Xboxes I have done the following:

 

1.  Unistalled and reinstalled Minecraft multiple times

2.  Unistalled and reinstalled the Live account multiple times

3.  Done multiple hard resets

 

PLEASE HELP 🙂

Related issues

Comments

migrated

Also having same issue on Windows 10. Everytime I start up the game I get the Welcome To Beta 1.16.210.55 screen with the UNLOCK button, but each time I press the UNLOCK button I get the Unable To Connect To Marketplace message. I have also uninstalled and reinstalled Minecraft and still get the same error.

migrated

Also having same issue on Windows 10. Everytime I start up the game I get the Welcome To Beta 1.16.210.55 screen with the UNLOCK button, but each time I press the UNLOCK button I get the Unable To Connect To Marketplace message. I have also uninstalled and reinstalled Minecraft and still get the same error.

migrated

Same on my PS4 and Nintendo Switch. Loading animations but nothing loads. Click a menu and the above message is displayed

migrated

Same on my PS4 and Nintendo Switch. Loading animations but nothing loads. Click a menu and the above message is displayed

[Mod] OcelotOnesie

Thank you for your report!
We're actually already tracking this issue at MCPE-102891, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

[Mod] OcelotOnesie

Thank you for your report!
We're actually already tracking this issue at MCPE-102891, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

migrated

That ticket has been opened since October with no comments and so it is ridiculous that we have paid for this game and that is they best answer you have  look at an issue someone else pointed out in October that we have done nothing to fix

migrated

That ticket has been opened since October with no comments and so it is ridiculous that we have paid for this game and that is they best answer you have  look at an issue someone else pointed out in October that we have done nothing to fix

migrated

(Unassigned)

Unconfirmed

Xbox

Xbox

1.16.210.55 Beta

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