After a few minutes playing Realm, all users are disconnected from the server without a reason (we are 3 users). When we go into the world again we appear on the same place again and again losing all the progress. We are suffering It from January 17th. We are on the trial period and we need to know if this problem Will be solved soon because the decition of paying for the service depends of this problem.
You can see the message of the problem in the photo below. (It is in spanish)
Related issues
Attachments
Comments



Thank you for your report!
We're tracking this issue in REALMS-6812, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit

Thank you for your report!
We're tracking this issue in REALMS-6812, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues on Discord or Reddit