All weekend I have tried to add friends for my son and it will not add. I have used the forums for help and well they are useless. I have YouTube it and found that my son's iPad does not load and give me 3 options as the video shows. Thank you and have a great rest of the day.
Comments 4
I click on friends and add his friends then says gamer tag does not exists. I have their gamer tag names. Hope that helps.
What exact messages are shown when you try to add friends? Are the account privacy settings set to allow adding friends, online play, etc?
Since you didn't say exactly which "forums" you asked on, if you haven't already tried it, the recommended place for help is at Community Support.
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Can you please include the steps to reproduce?