Thank you for reporting this issue, and for your patience. Please be assured the service engineering team has been engaged and are working to bring the service back online.
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
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Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.
Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.
Quick Links:
π Issue Guidelines β π¬ Mojang Support β π§ Suggestions β π Minecraft Wiki
If you have a copy of the world available, you might like to upload a copy of it for investigation.
On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)
If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.
Unfortunately we havenβt been able to reproduce the issue so far. In order to track this issue, could you please let us know of any additional information that might be contributing to the bug - for example, if you are using a specific piece of software in the background, or if this affects a particular brand of mouse hardware or its associated software.
Also, please note this bug is separate to MCPE-230921 which seems to be caused by scrolling the mouse, and may be made worse by smooth scrolling features.
Thanks for the new information - could you please let us know some additional information?
Did you uninstall the game at any point?
Which version did you update from?
How were you prompted to update the game?
It would be helpful if you could also provide some additional information through Mojang Support.
Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:
This bug ticket reference
Your Gamertag
A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)
(Please do not share this information here at the bug tracker.)
Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
Is this still an issue in the latest version?
This ticket will automatically reopen when you reply.
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Thank you for your patience while we continue to investigate this issue.
Please note:
Signed-in players joining via split-screen may appear as guests with a "(1)" next to their name instead of their gamertag (which is as designed); their player data (eg inventory, position, etc.) should remain intact.
We are using this bug to track reports of losing progress when playing on a Realm in split-screen, which is affecting some players
If you have new information about the bug that might help the team, please feel free to comment.
Thank you for your report!
We're already tracking this issue at MCPE-172380, so we will resolve and link this ticket as a duplicate.
If you would like to add a vote and any new information to the main ticket as a comment it would be appreciated.
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Thank you for your report!
After consideration, the issue is being resolved as Working as Intended.
Horses, Mules, and Donkeys are now server-authoritative, just like Camels and Happy Ghasts. All movement logic is calculated on the server, which can introduce a slight delay compared to client-side control.
By moving movement handling to the server, we can enable more complex behaviors that werenβt possible before, such as mounts floating in water while being ridden and other advanced physical interactions. These improvements make mounts more consistent and give us the flexibility to make them smarter and more fun.
Quick Links:
π Bug Tracker Guidelines β π¬ Community Support β π§ Mojang Support (Technical Issues) β π§ Microsoft Support (Account Issues)
π Project Summary β βοΈ Feedback and Suggestions β π Game Wiki
The Realms service has been restored and this issue is being resolved as Fixed. Thank you for your patience.