[Mojang] Mega_Spud (Jay)

Does this issue still occur if you launch the game directly from the start menu?

If the issue is ongoing, it would be helpful if you could also provide some additional information through Mojang Support, who will guide you through some additional steps to collect some more crash information.

The snippet mentioned above highlights Tinkers Construct - is this issue specifically related to that Marketplace pack/Add on? Or are there additional repro steps that are needed, for us to be able to reproduce the bug?

Hello, thank you again for your patience. Our teams have been investigating this issue and believe recent changes may have addressed it. Before we close this ticket, could you please check and let us know if you’re still seeing the problem?

Is this a change that happened in recent versions only?

We believe this issue has been fixed in the 26.0 update.

Thank you for the report, and for your patience while this is investigated.

Does this only happen with multiple add-ons applied to the world, or just one?

If you have any new information that could help us better understand or reproduce the issue, feel free to add it here. You can also add a vote to show your interest.

Thank you for your patience while we continue to investigate this issue. As the issue is confirmed and has an internal reference number, our developers are looking into it. We will update this report as soon as we have more information, or if we require any additional details.

Closing this ticket as fixed, as the issue was addressed in an earlier version and there’s been no further activity on this report.
If you still run into the issue and the troubleshooting steps here or on our help pages don’t help, you’re welcome to submit a new report with reproduction steps, or upvote an open one that matches.

Closing this ticket as fixed, as the issue was addressed in an earlier version and there’s been no further activity on this report.
If you still run into the issue and the troubleshooting steps here or on our help pages don’t help, you’re welcome to submit a new report with reproduction steps, or upvote an open one that matches.

If you have a copy of the world available, you might like to upload a copy of it for investigation.

• On Windows you can use the Export world feature.

• On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.

Thank you for your patience while we continue to track this issue.

We have a couple of options for you to send us more information about this issue, if it is still ongoing for you:

1. You might want to install the Report A Problem app on Xbox, where you can submit a report to Xbox and then let us know of the ID reference of your submission.

   1. More info: https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

2. Secondly, you might want to go into the Xbox Settings app and look up your global device id, and submit that through Mojang Support. (Please do not submit any identifiable information here at the public bug tracker.)

   1. More info:https://support.xbox.com/en-US/help/hardware-network/settings-updates/system-settings

If you are no longer hitting this issue, please let us know.

Thank you for taking the time to report this. We've reviewed the behaviour and confirmed that it's currently working as designed. That said, your feedback is valuable, and we've shared it with the relevant teams to help inform future improvements.

We believe this is fixed in the latest Preview, 26.0.29.

The Realms service has been restored and this issue is being resolved as Fixed. Thank you for your patience.

Thank you for your patience while we continue to work on this issue.

For those affected on PlayStation and Switch, if you are able to provide a copy of the world save where the splitscreen inventory save data issue is happening it would be helpful.

Obtaining saves on these platforms is not always straightforward, but if you are able to download the world from a Realm on Windows, it should be possible.

• On Windows you can use the Export world feature.

• On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds

• On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.

This issue has been reopened for review, thank you for your patience!

The Realms service has been restored and this issue is being resolved as Fixed. Thank you for your patience.

Thank you for reporting this issue, and for your patience. Please be assured the service engineering team has been engaged and are working to bring the service back online.

Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.

Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Thank you for your report!
We're tracking this issue at REALMS-13894, so we will resolve and link this ticket as a duplicate.

Please note, issues such as these are often due to a temporary service outage, and should be back up and working again soon.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki