Joining a world in splitscreen causes the secondary player to use a guest account

Same on playstation splitscreen

Same for us. Using XBox Series S. I know this is thing to sound harsh, and I don't mean it as harsh as it sounds, but how does something like this happen? Don't they load up the game and test it out before releasing in? I'm so confused. Also, if you turn vibrent visuals off, when the second player joins it automatically turns it back on when they load in. Hopefully that helps track down the issue. A fix as quick as possible would be appreciated. My family was excited to jump on together and play the update this morning.

We just noticed that too on PS5 when vv disabled it clicks back on when second user joins or leaves

I also noticed the re-enabling of vibrant visuals, but didn't put two and two together until reading this.

Additionally, here is my link to a second video showing a re-enacting of what happened when I first noticed this bug. This demonstrates that the secondary player is not exclusively starting a fresh profile, but rather pulling from something in the level.dat or wherever. https://youtu.be/Z7l9nCkHIsg?si=Jc_Ggi6Rzulff5gL

Will test shortly and move the secondary as currently it appears at spawn

I have the same problem.

Having the same problem, needs a hot fix asap

This needs to be fixed ASAP!

Happened to me as well. My fiance’s account shows as a guest even though she logged into her account, has empty inventory no XP etc. However, her skin still shows up on the guest for some reason. Hoping this gets fixed and can get her inventory resynced.

Is an issue on xbox series x

I just tried playing playing with my kids and the 3rd account makes the game crash and sends you back to the home screen.

I have the same problem.

The second account doesn’t log in as their account. It appears it may be doing it as a guest account.

The third account completely crashes the game and enters a very odd state where their login becomes main screen and attempts to ‘load’ another. It just fails.

I have 3 kids and we play together. We tried to do it today and my eldest freaked out they lost their armor and all their inventory (using Xbox account as sign in).

Please provide remedies for this.

Having the same issue, as the second player logging on and not being able to access any of my stuff is super upsetting! Was really excited to play the new update. Has anyone found a fix?

Hopefully there is a fix soon, we are sad to lose half of our progress on a year old world

It's been a full day, can we please get an update?

For those still reading this, you can still sorta experience split-screen multi-player if you sign into a world via online connection from a separate device. You will join as a friend or via LAN, and you will have all of your stuff, which you can then put in a chest for the split-screen player to use. HOWEVER, do NOT EVER log off of a world when a guest account has items in its inventory, and don't try to collect or interact with pets. Guest accounts tend to change their “Player IDs” all the time, and when they do, everything you had on the previous iteration of the guest account will be locked in the save file forever. The only way to avoid this eventuality is to leave your items in a chest every time you are about to log off.

A bit of a bodgy work around and one crash away from losing stuff so not really worth the risk I reckon

Same issue here.

Can confirm this issue also exists on Xbox One. Did they not playtest this update at all?

Still having this same issue. Cannot log in split-screen on my own account. It keeps logging me in as (Main User)2 and spawning me at the Main User's world spawn with no inventory.

Same split screen issue here on Xbox Series X. ‘MainUser’ logs in and opens world. Second player presses start and is prompted to select account. Selecting ‘SecondUser’ just loads into the world as MainUser(2).

Confirming it does this on ps5 too

Same here on Series X.

Same series x

Bug REALMS-13024 was incorrectly marked as a duplicate of this bug. It is a different issue. It is unclear if they are related on the backend, but the behavior is different on our Xbox. The issue in REALMS-13024 prevents a second account from joining split screen on a realm at all. It throws the error and causes first player to leave the realm and being completely unable to play together. The bug here (222048) appears to be related to assigning the second player as guest (it seems on a local world) but they can still play.

Noticed then even when connected on guest account splitscreen if either player brings up the player list it hangs Thier session and have to restsrt

I am also having this bug/issues; Joining with a second account (my child’s) it just joins as my username (2) instead of their account.

I am also having this issue. It creates a 2nd profile of my fiances and its already on a other device so we get kicked.

I am also having this issue, unable to continue playing with my partner on splitscreen for a while now.

I'm also having this issue. Bedrock edition on xbox series x. Also game reverts to previous version graphics.

Due to this issue, I can’t play with my sibling. Please get this fixed ASAP.

I also play with family members split screen and was devastated to log in today and find that they were connected with a guest account instead with none of their items. We didn't even want to play anymore which is sad because we had talked all day about what we wanted to accomplish. Hoping for a fix soon..

I was excited for the update, tried it out, and was disappointed :(.

It's fixed for me!!!

We noticed on 6/17 after the update this issue occurred on both PS4 and PS5 as well. Just tested again and still seeing the issue.

New, maybe related, issue - one of my kids was playing solo in the realm when we experienced a power outage today. Now when she logs in the realm, it’s not her microsoft account character, but a new character with no items. It seems like her playstation account is overriding the microsoft account. Every other account on the playstation can log in fine when playing solo in the realm.

Tested further, second player has access to their microsoft account end chest, but they do not have their equipment or pockets inventory the exit the game with when playing solo.

Original reporter here: the hotfix 1.21.91 seems to have mostly fixed this problem!

Original/correct character data (including position, inventory, levels, and ender chest) is restored to split-screen functionality! I am on Xbox Series X. This fixed behavior is also true of preview 1.21.100.21

Adding guests intentionally still produces weird behavior. It has incorrect mapping between local guest accounts and usernames appearing in the top right corners as ‘MainUser (1)’ regardless of which guest account or in-game name. Additionally, actual names in-game seem to be “Player” and “Player(2)”, but also sometimes the correct guest account names: ‘MainUser(1)’ and ‘MainUser(2)’. Additionally, “Player” seems to still be the same PlayerID that all signed-in secondary users would get assigned during 1.21.90, which could have been used by accident by an unknowing secondary user who thought they were signed in.

Additional observation:

Sometimes, joining the world in guest accounts in certain orders causes a split-screen player to be added which is not controlled by or assigned to either active controller, forcing the user to join game again and have a useless player remaining onscreen, who can only be removed by kicking from the world players list menu. This is not entirely new to the 1.21.90 cycle.

Skins/Dressing Room are still mildly broken (all secondary users still get the middle skin as selected from maybe the first secondary user to join the world, but are often random default skins), but that is not new to the 1.21.90 cycle.

Some of this strange behavior differs between the 1.21.91 release version and the 1.21.100.21 preview.

Having the same issues since the update

Still waiting playstation hot fix for this issue thanking OP for his update

Hit fix didn't work for ps5

Still waiting on hot fix for ps5

Tested this evening, still the same problem.

I have version 1.21.92 Bedrock on Playstation PS5 and it is still having the second player join as first player (1) even though the second players Playstation username is in the top right corner. It's also interesting that Mojang keeps resolving the Playstation platform version of these bugs and links them back to this one that's for XBOX.

Issue still persists on PS5 after update

Confirmed. (Xbox X btw)

Still having issue with that, on version 1.21.92 PS5

I have the same issue on my ps5 joining a realm on split screen

My kids are having this issue as well

I can’t play splitscreen with my wife on my ps5. I usually am on my account and she is on her’s. Now she just gets logged as a guest.

Still having this issue, the game is also unplayable, lagging all the way, blocks are put down and moved back, impossible to play, split screen doesn't log in, can play as a guest only, plus while i play solo i have new graphics and shaders, when we log on split screen, we are getting old graphics and no shaders

Almost a week and fixed for Xbox but not PlayStation still an issue

I thought we had tested on an offline world last week, but this guest account issue seems to only be affecting us on Realms.

We can login to our offline worlds splitscreen and to our proper accounts.

Only when trying to join our Realm in splitscreen does the second player get dumped intoa guest account.

Split screen local works just fine but split screen in a Realm is busted on PS5 and you can only join as a guest

Our Nintendo Switch 1 recieved the 1.21.92 update today, but the problem persists. The first player connects to our Bedrock Dedicated Server (also updated to 1.21.92) and is correctly logged into their microsoft account, but when a second player is added via split screen, they’re connected as some sort of guest with a name lke first_players_name (1).

Also intersting, the second player’s “pause” screen shows 3 connections all with the first player’s name. The first player’s “pause” screen shows only 2.

I tried resetting the switch from it’s power options menu, which is a workaround for MCPE-190628, but that did not seem to help here.

This is still broken on ps5 Realms on the latest update. I play on a Realms plus world with my family and this is making it impossible to play with my family in a way that properly saves my progress. If it doesn't get resolved soon I will be downloading my Realms world and then canceling the subscription.

Patiently waiting on a fix for PS5! I am headed for surgery on the 7th and part of my healing plan is to stay busy in Minecraft. I play split screen with my partner. Please fix this!

+1 for splitscreen with own accounts in Realms not working on PS5, defaults second player to hostname(1).

Still not working, was working a few weeks ago but new update stopped it

Annoying issue preventing couch coop on realms for ps5. Please fix since it’s pretty crucial feature. Was literally working a week ago

Attempted again today (June 28) on PS4 after installing 1.21.92. Second player still signing in as a guest of first player.

Can we please get a fix, I’m paying for realms just to play with my daughter and can’t play with her at all. This is really frustrating.

This is taking way too long to resolve, I suppose a refund for the realms cost is too much to expect?

Also paying for realms to play as a family with friends and unable to. Seems annoying since while not getting a fix they are teasing the next update

How long does it take to fix it, its getting so crazy, bought realms subscription, cant even play one single minute on my world with friends, its lagging, split screen doesnt work, nothing changed…

Still not working

To clarify fixed in local saves. Still broken in realms

Still not fixed in realms, still logging in as guest. How can this not have been tested before marking as resolved?

Not resolved at all, does this means that they are going to release the fix/patch with the next update? Damn

I can’t tell what may have been fixed in 1.21.93. The original problem still persists on my Nintendo Switch conneting to my bedrock dedicated server. A player who joins via split screen is added to the game as a guest instead of their normal account/character/login.

Still an issue on ps5 with realms.

I am also having this same issue on ps5. Have been for a while.

I am still having this issue as of July 6th on ps5 with realms. Logs in as MyCharName (1) with no inventory.

Still experiencing issue on PS4 in version 1.21.93

Also experiencing this issue on both PS4 and PS5 Versions. Both accounts have PSN and Microsoft accounts properly linked. To verify the issue one of the linked Microsoft accounts used a different device and was able login and join the realm as a 3rd. So we had “User1”, “User1(1), and “User2” (User2 being the different device login). It should just be “User1” & “User2; User2 should get rejected when attempting to login from the other device. It appears that split screen user are not using their Minecraft accounts and are treated as a guest entity.

Still having this issue as of July 7th on both PS4 and PS5 versions when playing on realms.

Having this issue on the Switch as well. We tried for two hours one different fixes. Had to give up, kid had to go to bed.

Same issue here. Xbox series x. Updated mc. My wife is so haply to see the new shade lighting system and we couldnt play together. I wasn’t able to join at all.

The other day the kids had trouble amd got the guest account thing to work.

Would like to see a fix soon

Tested just now and this is still an issue.

6 more days and will be a month unable to play as a family properly

July 12th and having this issue on PS5

July 14th - issue still occurring. Hopefully will get resolved soon.

Still an issue 1.21.94

1.21.94 - Still not fixed

Still broken for PS5. It’s honestly ridiculous how long this has been an issue — we’ve been waiting months, and there’s been zero meaningful progress or updates. This bug is stopping me and my partner from being able to play together, which is the main reason we even use Minecraft. It’s incredibly frustrating that something this fundamental is still unresolved. Please prioritise this.

Also appears to still be an issue here too.

Still an issue on the switch.

Yep, still broken. Checked on PS5 again this evening, patch downloaded yesterday.

Been a month with no Minecraft since we can't play on the family realm together.

Thank you for your patience while we continuing to investigate this issue. We have rolled out some fixes for this as mentioned in the 1.21.92 and 1.21.93 hotfix changelogs, but we are still looking into the comments mentioning that the issue still exists for those playing on Realms.

Please note - it is expected that the additional split screen players may show as guests with a (1) next to the name and not their gamertag, but they should still have their player data (eg inventory).

For those affected, could you please confirm that you and the Realm owner have updated to the latest version available (currently 1.21.94).

If you could also let us know if the host and the split screen guest are signed into their accounts, and what exactly seems to be missing (eg enderchest, personal inventory, player position)

Hi. The version number is 1.21.95.1. This is still for certain a guest user, different inventory, different level and different skin. The first player that logs in gets the proper user, any that log on in split screen after gets a guest user. But the game remembers the guest user that was played the last time so you continue as the same guest if thst makes sense.

PS5

As above, first person to log in has their gamertag, and the second person is on a guest account with no inventory, and at world spawn.

Possibly related/another symptom of the bug's source: Sometimes it shows 2 guest accounts have joined the game. Attempting to interact with the mystery third player/second guest via the menu (eg to view profile, set permissions, or kick them) in these cases causes the game to freeze up and have to be force closed.

We want what we experience in offline worlds right now. I log with controller one with my account and then I go into an offline world. I take controller 2 and log on my wife. We are now split screen with our accounts and items.

I REPEAT: OFFLINE WORLD

————————————————————

if you could do that to Realm just like it was before, it would be greatly appreciated.

It is expected that the additional players on split screen show up with their own gamertag, not as a guest, as we were always able to show up as our own profiles before. And our player profiles have their own inventory and ender chest attached to them that cannot be accessed by the guest account.

The guest account slots also have their own inventory memory and ender chests separate from the official accounts we usually use.

When this bug started happening, everyone who would typically log in to their own profiles on split screen (aside from player) was instead logged in as a guest who started at spawn with zero inventory and we are unable to access the inventory of our usual character on this world, it's been this way for about a month since the happy ghast update. I've downloaded 3 hot fixes since then and none of them have improved this issue on PS5/realms.

• It looks like the reason we're are getting signed into guest accounts rather than our own accounts on Minecraft realms is because the game is not allowing the additional split screen players to connect to their Microsoft account. This used to connect automatically as long as the individual profile has been connected to its linked Microsoft account through the app when opened under their own profile.

• Sometimes the account needs to be reconnected to its Microsoft account after an update, but this used to be a simple fix in which you would just need to open minecraft under that individual profile as player 1 in order for it to refresh that accounts link to its Microsoft account, and then once you logged in as an additional split screen player later it would remember your account being linked and you could log in as your own gamer tag in any additional split screen player slot with no issues.

• This fix to reconnect a console account to its linked Microsoft account doesn't seem to work anymore. The game refuses to connect the additional players to their own linked Microsoft accounts. This is why we are getting logged in as guests instead of our our gamer tags with our own inventory.

• Please fix to allow profiles on PlayStation (realms) split screen to link to their Microsoft accounts and access our own character, like we used to always do before. 07/17/2025

To: [Mojang] Mega_Spud (Jay),

Thank you for your attention to this issue. The previous comment by Amanda C. summarizes the issues pretty well.

My family plays using a realm on our Nintendo switch and we cannot play at this time. No inventory for any players who join via split screen after the first player.

- Version is 1.21.94 on Nintendo switch
- I am the realm owner.
- playing as single player on realm has no issues.
- Local words are unaffected, only realms.
- I believe this started with 1.21.94, but maybe it started with 1.21.80. We have played a few times since June, but I am not sure we ever played split screen on our realm.
- When another player joins it shows: “P1 Game tag (1)” has joined instead of showing their Microsoft account nickname.

If the user was presented with a one-time message about their multiplayer data needs to be updated/moved/synced that would be ok with me.

The previous split-screen behavior from a few months ago would be completely fine.

I am looking forward to another hot-fix to resolve this on Nintendo switch.

Nintendo Switch
Minecraft Client 1.21.94
Bedrock Dedicated Server Version 1.21.95.1
PlayerA with Microsoft account
PlayerB with Microsoft account

Steps to reproduce/demonstrate the problem:

1. PlayerA starts Minecraft selecting the Nintendo profile linked to their Microsoft account

2. PlayerA waits on the title screen for their Microsoft account to sign in

3. PlayerA connects to the server

4. PlayerA notes that their location, inventory, character skin, and username are as expected, associated with their Microsoft account.

5. PlayerA disconnects and closes Minecraft.

6. PlayerB starts Minecraft selecting the Nintendo profile linked to their Microsoft account

7. PlayerB waits on the title screen for their Microsoft account to sign in.

8. PlayerB connects to the server.

9. PlayerB notes that their location, inventory, character skin, and username are as expected, associated with their Microsoft account.

10. PlayerA picks up a second controller and presses start to join as player 2, initiating split-screen mode

11. PlayerA selects the same Nintendo profile from step 1, linked to their Microsoft account

12. PlayerA notes that their location is world spawn - not expected

13. PlayerA notes that their player skin is not correct

14. PlayerA notes that their username is PlayerB (1) - not expected

15. PlayerA notes that their inventory is empty - not expected

16. PlayerA notes that their ender inventory is empty - not expected

For all intents and purposes, the second player to join has joined as some sort of temporary ad-hoc player, not the player associated with their Microsoft account.

1. PlayerB presses start and sees under "Players in <Worldname>": their own username (expected), and the PlayerB (1) - not expected

2. PlayerA presses start and sees under "Players in <Worldname>" and sees 3 total entries: 2 instances of PlayerB as well as PlayerB (1) - not expected

This sounds the same to me as those explaining their experience with Realms.

Please note - it is expected that the additional split screen players may show as guests with a (1) next to the name and not their gamertag, but they should still have their player data (eg inventory).

If you mean that this is a new behavior which is expected since 1.21.90 all I can say is, that seems like a strange change. Why obfuscate second player’s gamertag? If you mean that this is considered normal behavior, I can tell you it is not based on the last year and a half we’ve been playing on my BDS from Nintendo Switch in split screen mode.

Thanks for your attention on this! Hoping it can be resolved soon.

If you mean that this is considered normal behavior, I can tell you it is not based on the last year and a half we’ve been playing on my BDS from Nintendo Switch in split screen mode.

I need to correct/clarify my statement a bit. I can confirm from old server logs that before 1.21.90, when split screen was initiated from Nintendo Switch, what would actually be displayed for the split screen player was their Nintendo account name, not their Microsoft account name. But either way, the “Player1 (1)” thing started at the same time as the other problems in 1.21.90. I mention this detail just in case it helps provide any clue about what changed or where the problem is.

Same issue on PS5 and in both ps4 and ps5 version of the gane application. Worked fine until the Chase the skies update

Mojang: Can you please come with an update to how and when this is going to get a fix? I am not willing to pay for a service that does not work.

I would be curious to know if Mojang has at least been able to reproduce the problem in their environment. The last message from Jay would seem to imply they had not.