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Jenna

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Assigned

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Reported

MC-233671 Zombie death trap Duplicate MCPE-28377 Juke box Duplicate MCL-6244 Launcher Crashes Duplicate MC-111323 Open GL ~~ ERROR~~ Runtime Exception:No OpenGL context found in current thread. Current Language ~~ERROR~~ NullPointerException:null Profiler Position:N/A(disabled) CPU:<unkown> Awaiting Response

Comments

GritPlayer above has explained it perfectly.

I went through every change log from just before the issue started to date and I couldn’t see a single place where it mentioned this change being the new intended way of working, leading us to all take this as a bug not a feature.

By doing this, it now means whoever is the second player cannot play the realm as primary or solo player as their inventory will be tied to the guest account not their own account. The whole reason we got the realm in our household was that either of us could play individually on our own profiles and we could ALSO play together. Obviously it’s great for playing with friends too, but when we can’t independently access the realm with our inventories and location intact, it seems a bit pointless to pay!

I have finally cancelled my membership.

I have been playing since the browser days and I really hope to get back to it soon, but until this bug is fixed I’m done!

Like amorelli above, I’m most bothered by the silence on the situation and the denial.

Following my response from the team as I posted above, I have been looking through the change logs for mentions of the issue.

https://feedback.minecraft.net/hc/en-us/articles/37810171798029-Minecraft-1-21-93-94-Bedrock

This one above mentions this bug specifically, stating that as of the beginning of July update, split screen players can access their inventory from previously (this is not true, it just maintains the guest inventory)

https://feedback.minecraft.net/hc/en-us/articles/37486954069645-Minecraft-1-21-92-Bedrock

This one above says it fixed a bug (links to this bug) where Xbox split screen players always show as guest

However, I cannot find in any change log from June onwards ANY mention of this issue being an intended feature across all (or even any) platforms. Surely, if it’s not in the change logs then it’s not an intended change!

I submitted via the link provided above and here is the response I got:

Allitan A. (Minecraft Help)

Sep 5, 2025, 2:45 PM PDT

Hello Jenna,
 
Thanks for reaching out to us, this is Allitan from Minecraft Support and I'll be with you today.
 
We deeply appreciate your trust in us to address your concern. As a Minecraft player myself, I know how frustrating and quite confusing is trying to play split screen on a PS5 while playing on a Realm, as the player 2 seems unable to be on a Microsoft account and cannot properly save their stuff and location. Allow me to look into this and guide you with the appropriate and available information we have.
 
That being said, we'd like to let you know that we have reviewed the information you provided, and we want to inform you on how split screen works on your console, as this is intended behavior.
 
While other consoles do not have this process, on PlayStation consoles while being on split screen mode, only Player 1 can be signed into a Microsoft Account, whether on or offline. Player 2 won't be able to establish connection to the account, even if they properly linked their Microsoft Account to their PSN one.
 
This means that the second player won't be able to properly interact with anything that needs a Microsoft Account to work, such as Realms.
 
Please see the Requirements to Play Minecraft: Bedroc

July 14th - issue still occurring. Hopefully will get resolved soon.

Happening on switch too rabbits are hopping in place and moving super slow

this stinks