[MCPE-236428] Game fails to launch with unresponsive black screen after Mojang Studios logo

Bug Report – Minecraft Bedrock Edition
Day Bug: 08/02/2026
Player Nickname: <please don’t include personal information>
Platform: Windows / Xbox
Game Version: 26.0 / Preview 26.10.24
OS Version: Windows 11
Steps to Reproduce:

Launch the app/game.
The game starts with the Mojang loading screen.
Immediately freezes (black screen, crash, or closes itself).
The main menu never loads.
I must force shutdown the computer to exit.
Expected Behavior:
The game should open normally and load the main menu.
Actual Behavior:
Immediate crash after launch.
Troubleshooting Already Tried:
Reinstallation
Cache clearing
Device restart
Updated drivers and Windows
Tried launching via Xbox app and Microsoft Store
Java Edition works fine (only Bedrock crashes)
Logs: None generated.
Additional Evidence:
Video proof attached: https://vt.tiktok.com/ZSmAKMJGm/ (shows the crash exactly).
Notes:
Many other players are experiencing the same issue, not only me.

Linked issues

is duplicated by 3

MCL-26310 Unable to enter game Resolved

MCPE-237016 Black Screen and Crash when Bedrock Starting Resolved

MCPE-238064 Minecraft bedrock crashes and freezes the system in PC Resolved

Attachments

Comments 14

Automation for Jira 2026-02-18T21:27:01Z

Thank you for helping us improve Minecraft! We saved your files:

[media]

Lydio Erik Ruiz Gomes Da Silva 2026-02-18T21:31:06Z

Bug: Windows 10 / 11

[MCQA] Vikonchiik 2026-02-19T08:37:31Z

Hi!
Thank you for your report!

Have you tried reinstalling the launcher? (Remember to create backup files before doing so, then delete folder .minecraft before reinstalling the launcher.)

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Lydio Erik Ruiz Gomes Da Silva 2026-02-19T10:39:22Z

@[MCQA] Vikonchiik
Yes

Lydio Erik Ruiz Gomes Da Silva 2026-02-19T10:45:27Z

@[MCQA] Vikonchiik

I've already tried in various ways, it doesn't work. I've tried everything, and that's why I'm here to report this critical bug. There are already 4 people with the same issue, and they are on Windows 10 and 11, which is what I use.

4 more comments

[MCQA] Vikonchiik 2026-02-20T08:38:27Z

Hi!

Could you please include details about your device and system specifications (RAM, CPU, GPU)?
Have you tried deleting the Minecraft Bedrock folder in %AppData%? (Remember to create backup files before doing so.)

Lydio Erik Ruiz Gomes Da Silva 2026-02-20T17:33:22Z

@[MCQA] Vikonchiik
I’ll explain what’s happening with the black screen. From what I found out, the Windows 11 or 10 security is blocking Minecraft Bedrock, and it’s already giving an error.
It ends up giving an AMD limit error, which shows up when I press Alt+F4 all the time. I asked Xbox or the team, and they said it was already a game error that they needed to fix.
That’s why I came to report this bug.
It’s been 12 days without playing.
CPU: AMD Ryzen 5 5600G (driver updated)
RAM: 16 GB
GPU: AMD Radeon(TM) Graphics

[Mojang] Mega_Spud (Jay) 2026-02-27T05:20:19Z

Does this issue still occur if you launch the game directly from the start menu?

If the issue is ongoing, it would be helpful if you could also provide some additional information through Mojang Support, who will guide you through some additional steps to collect some more crash information.

Kaitlyn Kelble 2026-03-06T22:31:38Z

I am also having this exact issue. I have tried deleting the minecraft launcher and reinstalling it, I have tried deleting minecraft bedrock and reinstalling it, I have tried running the Game Services Repair Tool which previously worked when I encountered the same issue on 12/18/2025. This time none of these fixed my issue.

My specs are as follows:
CPU: 12th Gen Intel(R) Core(TM) i7-12700H
RAM: 16GB
GPU: Intel(R) Arc(TM) A370M Graphics

Gbou 2026-03-11T20:52:30Z

WAIT I HAVE AMD Ryzen 7 5600G and take same bug

[Mojang] Mega_Spud (Jay) 2026-03-14T06:10:19Z

Does starting the game directly from the start menu help at all?

If you continue to experience issues, could you please also provide us some information directly from your device?

You can submit feedback to the Feedback Hub by following the below steps: