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MCPE-236428

(AMD) Game fails to launch with unresponsive screen after Mojang Studios logo

Day Bug: 08/02/2026

Player Nickname: <please don’t include personal information>

Platform: Windows

Game Version: 26.0 / Preview 26.10.24

OS Version: Windows 11


Steps to Reproduce:

  1. Launch the app/game.

  2. The game starts with the Mojang loading screen.

  3. Immediately freezes (black screen, crash, or closes itself).

  4. The main menu never loads.

  5. I must force shutdown the computer to exit.

Expected Behavior:
The game should open normally and load the main menu.

Actual Behavior:

Immediate crash after launch.

Troubleshooting Already Tried:

  • Reinstallation

  • Cache clearing

  • Device restart

  • Updated drivers and Windows

  • Tried launching via Xbox app and Microsoft Store

  • Java Edition works fine (only Bedrock crashes)

Logs:

None generated.

Additional Evidence:

Video proof attached: https://vt.tiktok.com/ZSmAKMJGm/ (shows the crash exactly).

Notes:

Many other players are experiencing the same issue, not only me.

Linked issues

Attachments

Comments 31

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Hi!
Thank you for your report! 

  • Have you tried reinstalling the launcher? (Remember to create backup files before doing so, then delete folder .minecraft before reinstalling the launcher.)

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@[MCQA] Vikonchiik

I've already tried in various ways, it doesn't work. I've tried everything, and that's why I'm here to report this critical bug. There are already 4 people with the same issue, and they are on Windows 10 and 11, which is what I use.

21 more comments

Today it works as of Release 26.51.

Affects 26.52 (package version 1.26.5203.0).

Lenovo ThinkPad L14 Gen 2, AMD Ryzen 5 PRO 5650U with Radeon Graphics (integrated), 16 GB RAM.
AMD Radeon driver 31.0.21924.4004, Windows 11 Pro 26H2 (build 26300.9550).

White screen on launch, the game never reaches the main menu.

Affects 26.52 (package version 1.26.5203.0).
Still reproducible on the latest release.

Lenovo ThinkPad L14 Gen 2, AMD Ryzen 5 PRO 5650U with Radeon Graphics (integrated), 16 GB RAM.
AMD Radeon driver 31.0.21924.4004, Windows 11 Pro 26H2 (build 26300.9550).

Symptom: white screen on launch, the game never reaches the main menu.
Event Viewer (Application log): Event ID 1002 "Application Hang" for Minecraft.Windows.exe 1.26.52.3. No display driver timeout (TDR, Event 4101) in the System log, so this does not look like the driver reset described earlier in this thread.

Already tried, no change: Repair/Reset, reinstalling Minecraft and Gaming Services, DISM /RestoreHealth + sfc, a brand-new local Windows account, launching with the network disconnected, launching via the Minecraft Launcher. Visual C++ v14 (x86/x64) is installed. Other Store games and the Xbox app work normally.

Oops, I just made a duplicate of this. Didn’t find it 'til just now. But yeah pretty much the same issue for me, except mine loads to 51% before crashing. Gets past the red, white, and black screens, to the grey loading X% screen and then always gets to 51% before crashing.

Possible Solution(s):

I am back in!! I wish I knew what exactly was the fix, but unfortunately I don’t. However I can say what I remembered:

  • I used Wise Care 365 and ran:

    • System Cleaner > Registry Cleaner

    • System Cleaner > Common Cleaner

  • I used CCleaner and ran:

    • Custom Clean

    • Performance Optimizer

  • I uninstalled Minecraft through Add or Remove Programs (Windows Key > type Add or Remove Programs, Find Minecraft/Minecraft for Windows in the filter list and uninstall it)

  • I deleted all files from %temp% (Windows Key+R > type %temp% > press enter > in the window that appears; press Ctrl+A to select all > Shift+Delete to delete)

  • I deleted the entire “%appdata%\Minecraft Bedrock” folder (same way to get to %temp% except just type “%appdata%\Minecraft Bedrock” and if you have it; then delete it.)

  • I deleted some stuff that I can’t remember from %appdata%\.minecraft

  • I deleted some stuff that I can’t remember from %appdata%\.minecraft_bedrock

  • I deleted everything inside LocalCache from %localappdata%\Packages\Microsoft.4297127D64EC6_8wekyb3d8bbwe\LocalCache

  • I reinstalled Minecraft from the Microsoft Store instead of from the Minecraft Launcher

  • I launched Minecraft from the Microsoft Store instead of the Minecraft Launcher

Something I did fixed it. Best of luck!

Lydio Erik Ruiz Gomes Da Silva

(Unassigned)

1569677

Confirmed

Windows

26.50.27 Preview, 26.0, 26.13, 26.20, 26.21 Hotfix, 26.45 Hotfix, 26.52 Hotfix

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