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MCPE-243349

Minecraft Bedrock (Windows) gets stuck on a white screen on launch

After launching Minecraft Bedrock Edition on Windows 11, the game window turns white and never loads. The game does not reach the main menu.

Steps to reproduce:

  1. Launch Minecraft from the Start menu / Microsoft Store.

  2. The window opens and shows mohjang and after that a white screen appear.

  3. Wait 40 minutes. The game never loads.

Observed result:
Permanent white screen and when I click it, it will be not responding.

Expected result:
The game loads to the main menu.

Already tried: Repair and Reset in app settings: Nothing happend. Updated or reinstalled Gaming Services: Nothing happend. Updated GPU driver: Nothing happend. Restarted PC: Nothing happend.

Environment :
Lenovo ThinkPad L14 Gen 2, AMD Ryzen 5 PRO 5650U with Radeon Graphics (integrated), 16 GB RAM, AMD Radeon driver 31.0.21924.4004, Windows 11 Pro 26H2

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Comments 2

Thank you for helping us improve Minecraft! We saved your files:

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Hi!
Thank you for your report! 

We're already tracking this issue at MCPE-236428, so I will resolve and link this ticket as a Duplicate. 

I suggest also to browse through the main issue for potential fixes. 

If you would like to add a vote and any extra information to the main ticket it would be appreciated. 

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Sion

(Unassigned)

Unconfirmed

Windows

Windows 11 version 26H2 (OS Build 26300.9550)

26.52 Hotfix

Retrieved