For months now every time I try to load Minecraft bedrock edition on my Xbox One it crashes completely before launching the game. It's always completely updated but refuses to launch. Just closes completely and goes back to the home screen
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Thank you for your report!
Could you please provide more details and media files. As we have no repro of this issue.
Could you record and upload the video of the issue with the present video?
The XBOX crash on a version 1.21.113 has been fixed MCPE-229336 Could you retest the issue again on the newest version?
Have you installed the latest Xbox Update?
I’m having this issue as well on version 1.21.11401.0 It was not working with 1.21.113 until that issue was resolved but as of yesterday it's doing it again. Can load game and begin to play then screen locks up and goes to Xbox Home Screen. No error message. Tried using a different Xbox and same issue.
Well it's worse now it completely shuts down once it gets to syncing user data. Doesn't even load the main menu
If the issue is ongoing, it would be helpful if you could also provide some additional information through Mojang Support.
Please choose Technical Support as the category, and Game Crashes as the subject. In the form, please include:
This bug ticket reference
Your Gamertag
A screenshot of your profile screen (Go to Minecraft>Settings>Profile, scroll to the bottom and take a screenshot of the IDs shown there)
(Please do not share this information here at the bug tracker.)
I have the same problem with my Galaxy A5 the game won’t load and the app closed and returned me on my main menu i hope Mojang will fix this.