When a player attempts to join a realm the game loads up to "building terrain" and stays there for at least an hour then says fails to connect.
the realm was reloaded back up from the latest saved file but the user was still unable to connect to the realm.
user tried to log in from iOS but same result as when trying on the ps4
user is able to log in on other realms so internet is no issue.
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Thank you for your report!
We're tracking this issue in REALMS-5465, so this ticket is being resolved and linked as a duplicate.
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Thank you for your report!
We're tracking this issue in REALMS-5465, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki