mojira.dev
MCPE-119256

Game sits on black screen for ages and then crashes - works fine on other users

My daughter has had trouble with trying to load Minecraft, she played it for months and it worked fine. It started crashing half way through her games and saying "An unexpected error occurred." Now the problem is worse as it will not load at all. When you open the game, it goes to a black screen and doesn't do anything. Eventually after at least 15 minutes it says "An unexpected error occurred." and the game closes it is completely unplayable. We have tried loading the game from 2 other accounts on the switch and they load instantly and she doesn't have any problems. But the account not working is her main account, which is connected to her Nintendo online and has made lots of stuff on there, she is rather upset over it. Please help!! 😞 

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[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-62708, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
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[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-62708, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

[Mod] OcelotOnesie

Thank you for your report!
We're tracking this issue in MCPE-62708, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki

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Unconfirmed

Nintendo Switch

1.16.201 Hotfix

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