[MCPE-120950] I am currently unable to join my realm without crashing it, and I am also unable to download or replace my realm. The only message that appears is error.

Whenever I join my realm, I get your typical loading screen then enter my world. I manage to be able to walk around for five to ten seconds before getting the disconnected screen, hearing from my servermates that the world crashed, and having our progress be reset to the last backup. No error message appeared. So I decided to download the realm then reupload as a workaround. BUT now when I try to download I get a box that looks like this:
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ERROR

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An error occurred.

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Exit

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If it helps, the server is vanilla, no mods or even textures added. No specific error message has happened. Everyone else can access just fine, and I am the only one ever having issues. I have checked Reddit and Minecraft Forum too, and many people have this same issue. I am unsure why nobody has reported it.

Linked issues

is duplicated by 1

MCPE-121887 I am currently unable to join my realm without crashing it, and I am also unable to download or replace my realm. The only message that appears is error. Resolved

Comments 10

Jarl-Penguin 2021-03-14T18:57:19Z

What error appears?

starkHOUTx 2021-03-14T20:41:32Z

A specific error message does not appear. It just says ERROR.

starkHOUTx 2021-03-23T17:39:47Z

I would appreciate if this was a highly important issue, because me and the other people suffering from this would like to be able to use the service we are actively paying for.

starkHOUTx 2021-03-27T21:13:34Z

When can we expect a fix and how come it isn't verified? This is a real issue.

starkHOUTx 2021-04-06T23:23:55Z

If I were to attach a video link, would this speed up the process?

Jarl-Penguin 2021-04-07T08:50:02Z

It isn't confirmed because no one else has been able to reproduce the issue so far. Have you tried downloading the world from another device?

starkHOUTx 2021-04-12T14:57:24Z

This is not a resolved issue. I can download and upload now, but I still cannot join.

Jarl-Penguin 2021-04-12T15:12:03Z

The "Resolved" status is a generic status. The reason behind the status can be seen in the "Resolution" category, which was in this case "Awaiting Response" (we were waiting for you to respond to my question here).

Can you join the downloaded world? Does loading the downloaded world result in the same crash? Or does this only happen with the Realm?

starkHOUTx 2021-04-12T15:31:18Z

It only happens when I join the realm. I can download my world now and join it fine, along with uploading.

[Mod] Umija5895M 2021-04-13T03:29:53Z

Thank you for your report!
However, this issue is Invalid.

Crashes such as these are logged automatically by the game or realm server and investigated further by the development team internally, so they are not generally kept on the bug tracker.

If you can provide a list of steps that someone else can follow to reproduce a crash then feel free to create a new report. Please be sure to always search for duplicates before creating any new report. Please see the Bug Tracker Guidelines for more information.

Sometimes when a crash occurs the world will revert to a previous saved state. This specific issue is tracked as MCPE-12347.