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MCPE-12347

Crashes causing rollback on Realm or shared multiplayer world

Intermittently the game will crash and close, causing a rollback of blocks placed/broken, as well as items going missing from my inventory. It's difficult to reproduce reliably, but happens fairly often, and at times a couple of hours worth of changes can roll back. It also affects creative maps.

One example of this happening:
When other's join my PC via LAN/WiFi, there will occasionally be a stall then a crash, usually when someone is using a chest, or going through a portal. When I reload the game and map, a lot of progress has been rolled back, including inventory items, buildings etc, but not usually XP. Oddly not everything gets rolled back to a set point, but most things do. It's as if the game only autosaves a certain amount of data.

One small workaround I have found is to periodically get everyone to leave the LAN, then I exit the map and restart it; this seems to force a 'save'. It's not really acceptable though, as it should be autosaving much more reliably without any intervention.

TL;DR-
1: Game randomly crashes for no apparent reason.
2: Map is rolled back, making items and building work disappear.

Linked issues

BDS-6886 RELMS TIME TRAVELING PISTIONS GLITCH Resolved BDS-7280 Realm Kicks Resolved BDS-8570 Realm progress roll back Resolved MCPE-13029 Frequent Crashes in Multiplayer Resolved MCPE-13075 Players in world lan Resolved

Attachments

Comments 113

"Relates" to MCPE-11643

[Mojang] Mega_Spud (Jay)

@unknown, although similar, I don't this is related to the bug that you reported.

I think the connected devices are causing my Win 10 version to crash, and the rollback is more than just a couple of items.

I also don't think the problem I am reporting is related to a lack of memory.

[Mojang] Mega_Spud (Jay)

Furthermore, in one of these rollbacks, an area I cleared and built a portal in disappeared. When I rebuilt the portal nearby to the one that disappeared, and travelled through and back again, it spawned me in the blocks where the original portal was (now dirt blocks), and then crashed.

This leads me to think it is to do with a world save issue.

Crashes causing the world rollback, it would causing the inventory is still saved. Not only crashed, not enough RAM can also produce the bug, crash in-game, or other reasons. On MCPE-11643 in the comments section, it happened with me to when I was farmed wheat.

About the chests or portal crashed the game not related to my issue, but the world saving issues is related to my issue.

103 more comments
jeffrey longfield

the realms keep crashing like 4 times day what is going on

This has recently started happening on my realm within the last couple days. It started after the recent bedrock update. We get kicked a few times a day and then some things get lost. One of my realm mates lost a whole shulker box of stuff that was supposedly in her ender chest. She was placing it in there when the game crashed. 

This is happening in 1.19.30, and is far more frequent and impactful than previously. In previous versions, it was happening from time to time where a mined block wouldn't get mined and instead would reappear. The resolution would be to save and exit, then upon re-entering, the issue would be gone for several hours or more.

However, on Sept 29, around 10p PT, four players in our Realm experienced an extreme version of this. We had been playing for over an hour when this glitch occurred. That ENTIRE hour of play was lost for all players in our Realm. This caused a lot of grief among the players, all of whom rage quit, and two of whom suggested they might stop playing altogether.

This is a more serious version of this issue, and I think requires more detailed review. It's also worth noting that the frequency of this issue in all forms has been far higher than in previous versions. This suggests a more fundamental problem regarding this issue in 1.19.30. We are hoping for a quick update to resolve both this issue and the slow redraw issue noted in another bug report.

My last realm started having disconnect issues around the 29th of Oct 22. All my realm players were constantly getting disconnected for a week. We figured maybe having experimental features unlocked and having a few add-on packs might have broke the realm. So we decided to create a brand new realm. I had another player start building some buildings and then he was "disconnected from the server". The realm was on survival mode but with cheats enabled, with zero resource packs or behavior packs added. We are still having disconnect issues to this day, but we have tried to impliment a 1 hour save and quit method. But, there have been moments when everyone had logged back on after 2 mins, that we would get disconnected and lose 10 minutes of time lost. Its almost like the realm is not saving when its supposed to.

Currently, the realm loads and plays, but every time the realm performs a backup, it kicks everyone and reverts to a specific point. We can restore the back up and play more,  it then when it performs another back up, it will revert again to the original point. I have even replaced the world, and it reverts back to the original point in the prior world. 

 

EDIT 8/23/24: Doesn't seem to be happening anymore

[Mojang] Mega_Spud (Jay)

(Unassigned)

52616

Confirmed

Multiple

Win 10

crash, freezing, rollback, world-saving

1.17.10, 1.13.3, 1.13.1, 0.13.1, 0.13.2, ..., 1.16.100, 1.16.101 Hotfix, 1.16.201 Hotfix, 1.16.221 Hotfix, 1.17.2 Hotfix

0.15.0 Realms Alpha build 1

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