I have a realm, on IOS, and it roll back when we have a certain number of players, it roll back for everyone. I already contact Mojang for help and I receive some help from BlessedMoonLord and Cobble, they sadly don’t find nothing else can cause this issue. Actually Cobble say me "You are more than welcome to try submitting a bug report again. Once you do, please mention that we've already checked your realms and were unable to locate anything on a surface level.” So I am doing it. Cobble say me too to say this "Specifically this issue seems to occur when a certain number of players join your realm, then everyone disconnects from the realm and progress is rolled back.” Thanks!
Related issues
Attachments
Comments
migrated
[Mod] Umija5895M
Does everyone get disconnected before the rollback, or does this happen after everyone logs out and then someone logs back in, or some other sequence? If you are all just getting disconnected that would indicate a crash, and the rollback issue for that is being tracked as MCPE-12347.
If you are not being disconnected, a general sequence of what actions lead to the rollback would help. It might also be useful to include the timestamp of the most recent backup(s) before and after a rollback (ie, at beginning and end of sequence).
migrated
Hello, this issue is not the same at MCPE-12347, is similar but is not. I disconnect and everyone in the realm disconnect too, but just when we are a certain of players, because if there are two, we can play correctly, the sequence of this is unusual or hardest to see because sometimes this occur when we have four players, but sometimes don’t, and the issue occur later when we are 6... By the way this is only on the realm, and is on any world I upload into the realm, don’t care if is new or not. When the rollback come, the auto save don’t work too. Anything more can help for fix this issue?
[Mod] Umija5895M
How are you disconnecting? Normal save-and-quit, or do you get a "disconnected from world", or some other sequence. If it is that you are all being "disconnected" then that is exactly what MCPE-12347 is about, because this is a crash of the realm. In general, the crash information is automatically sent to the developers, so it is not kept here on the bug tracker.
The realm owner should be able to look at the list of the backups. If you are not sure what is needed, just attach a screenshot.
If you still think this is a different issue, we still need some kind of general sequence of steps. It might look something like:
1. Most recent backup as date/time is ???
2. Several players log on to realm (how many?) and play normally
3. Player number ## logs on to realm
4. Everyone gets disconnected
5. Most recent backup now has date/time of ???
6. When log back on to realm the world has rolled back to the previous save
migrated
Hi, I put a screenshot of last saves. It says 2 days ago. Right now no many people play here by this issue, so I think 2 or 3 only, but at the start, 13 or 15. This is what exactly wrong before the issue: "We are playing normally, mining, killing mobs, destroying blocks, then, when you destroy a block, it don’t drop the item, mobs don’t move, and things like that, like a game freeze, but you can move, the auto saves don’t give the missed things, is like you start on the latest auto save. Everyone have same issue.
[Mod] Umija5895M
The "freeze" is the realm crashing, which is automatically reported to the developers for analysis. The rollback issue is exactly as described in MCPE-12347, so this issue is being resolved and linked as a duplicate.