mojira.dev
MCPE-121267

Cannot Connect to Marketplace on Switch

Since the latest updated, my account cannot connect to the marketplace. It has occurred for several days and launching the software different times.

Linked issues

Comments 4

Do you get an "Account Error" message with a number? If so, what number does the message show?

Yes, the error message:

There is an error with your account. You will be unable to use the marketplace until we have resolved the issue. If this issue persists for several days please contact support using the help button.

 

Error Number

-9

Getting this same error on android

Thank you for your report!
We're tracking this issue in MCPE-117294, so this ticket is being resolved and linked as a duplicate.

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Aaron Blackburn

(Unassigned)

Unconfirmed

Nintendo Switch

1.16.210

Retrieved