Sinne the last update my kid isn’t able to connect to the marketplace or get access to his earlier purchases. The game states that there is something wrong with the connection, but everything else on the iPad works fine.
Kind of a big problem when he uses all off his money on the game but now can’t use any of it.
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[Mod] Umija5895M
migrated
Thank you for a quick response!
“We’re unable to connect to the Marketplace. Maybe check your internet connection?”
It won’t stop loading after this message, but it doesn’t lead anywhere either. We have contacted the support, about 2-3 weeks ago, but no response there.
[Mod] OcelotOnesie
Thank you for your report!
We're tracking this issue in MCPE-102994, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
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What is the exact message you are seeing, including any error code/number?
If the issue remains, you might also contact Mojang Support. We cannot help directly with account/purchase issues on the bug tracker.
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Tickets that do not contain enough information may be closed as Incomplete.