The world I am referencing had an issue where it said it was corrupted, but I was able to get a good version that was saved to my Xbox Live cloud. The game has run okay since then. However, whenever I try to make a copy of the world (to be safe since I almost lost my game before), it freezes the entire game. I have to over-ride with the Xbox One menu and when I try to log back into the game, I am given a message that the entire game needs to be uninstalled and then reinstalled. I have done this twice, with the same result each time. I want to make sure my game is backed up but seem unable to do so.
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response,
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki