My son plays minecraft bedrock and when he logs into the Realm it crashes minecraft and goes back to the xbox main screen. If we try to play on PC it crashes minecraft and returns to desktop. If we try on android it lets him in but all we see is a gray screen with controls. nothing every loads. If we try to move it (it has existing coordinates) then the coordinates all go to zero then the 2nd coordinate (Y?) starts moving quickly negative until we get a "disconnected" error. The realm works with our other accounts.
Comments 9
Is this still an issue in the latest version (1.17.10)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
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Not exactly easy to reproduce. Did the software devs actively go an attempt to fix this bug? If so then mark resolved. If they didn't, then unresolved. The method for users to fix this issue if it occurs is here: https://www.reddit.com/r/Minecraft/comments/n6j33m/bedrock_realm_player_data_corrupted/gzu1y61?utm_source=share&utm_medium=web2x&context=3
But to resolve it here it should be a code fix yes?
Here's a video I found that instructs me how to fix this re-occurring issue.
The video you linked cites that it occurs on an unofficial Minecraft launcher. Is that true in your instance?
We use android, xbox and unoffical for Linux. I don't know 'what' triggers it but when it happens:
Xbox will crash back to Xbox home screen
Android does weird gray screen and I fall to -100 before it crashes
Linux crashes to desktop
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Here is another user with this same bug, but in the comments they suggest how to rectify the corruption. Sounds like a bug that wouldn't be that hard to fix.
https://www.reddit.com/r/Minecraft/comments/n6j33m/bedrock_realm_player_data_corrupted/